A softer kind of statement. Free US shipping · 30-day returns
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SOOULSPACE / CUSTOMER CARE

Terms and Conditions

The terms that apply when shopping with sooulspace.

Our store

These terms apply to use of sooulspace.shop and purchases from sooulspace, 42 Allée De La Redoute, 59118 Wambrechies, France. Contact: [email protected].

Products and descriptions

Our collection consists of new, vintage-inspired cushion covers. Inserts are not included. Review the selected product, dimensions, color and care instructions before purchase. Photographs show styling and product details; screen settings and lighting can affect how colors appear.

Prices and charges

Prices are displayed in US dollars. The product price, quantity, shipping charge, tax charge and total are shown at checkout for review before payment submission. Current product prices apply as displayed when the purchase is submitted.

Payment authorization

By submitting a payment, you authorize the applicable payment provider to process the amount shown for the purchase and confirm that you are entitled to use the payment method. A payment attempt alone does not establish that payment has completed.

Orders and acceptance

Please review your contact details, delivery address, product selection and total before submitting an order. Order submission and payment authorization are subject to successful processing and our acceptance. Any order confirmation must reflect the applicable accepted order details; a submission acknowledgment alone is not a guarantee of fulfillment. Contact us if you need help with an order or wish to request a change or cancellation.

Shipping

We offer free standard shipping within the contiguous 48 United States and Washington, DC, subject to the address exclusions in our Shipping Policy. Handling is estimated at 1–2 business days and transit after dispatch at 3–4 business days. Delivery estimates are not guarantees. Refer to our Shipping Policy for the fixed GMT−06:00 cutoff and processing calendar.

Returns and refunds

Returns may be requested within 30 days of receipt under our Return & Refund Policy. Company-error, damaged and defective returns are treated separately from change-of-mind returns. No restocking fee applies. Approved refunds are returned to the original payment account within 10 calendar days.

Website content

The sooulspace name, original artwork, product imagery and site content may not be reproduced or used commercially without appropriate permission. Do not misuse the website or interfere with its operation.

Privacy and applicable rights

Our Privacy Policy and Cookie Policy explain relevant information handling and browser storage. These terms do not exclude mandatory consumer rights or remedies that apply under applicable law.

Contact

For product, payment, order, delivery or return questions, email [email protected].

Contact: [email protected]